Activities Our 360° expertise

Operational and Engineering Support

Integrated logistics support

  • Maintainability / Operability / Structure and Systems Maintenance Plan
  • Development, updating and validation of maintenance documentation
  • Spare part engineering
  • Training manual development
  • GSE development, manufacturing and validation

Product Support

  • Technical support and on-site technical assistance
  • Event analysis and technical solutions
  • Aircraft modification management (SB implementation)
  • Performance monitoring (reliability, maintenance costs, dispatch, etc)
  • Training sessions for mechanics / technical support for engineers

Logistics & Sales


  • Spare part stock management and inventory
  • AOG deliveries
  • Spare parts and initial provisioning deliveries


  • Order and sales administration
  • Price catalogue administration
  • Warranty claims administration
  • AOG services (24/7)

Repair and Project Management


  • Incoming inspection
  • Repair quotation
  • Implementation of repairs, overhauls and modifications
  • Delivery after repair with FAA, EASA authorised release certificate
  • Standard exchange stock management

Account Managers

  • Key contact for customers
  • Follow-up of planning and deliverables
  • Project management and reporting

Customer site interventions


  • Key contact for customers
  • Planning and scheduling of interventions
  • Identification of resources and skills for operations
  • Management of logistics issues
  • Intervention follow-up and reporting

Dedicated activities

  • Quality: anomaly tracking
  • Manufacturing engineering: analysis, solutions
  • On-site teams
  • Logistics: delivering parts according to work orders and priorities

To contact our customer support team, please complete our contact form.

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