Activities Our 360° expertise

Operational and Engineering Support

Integrated logistic support

  • Maintainability / Operability / Structure and Systems Maintenance Plan
  • Development, updating and validation of maintenance documentation
  • Spare engineering
  • Training manuals development
  • GSEs development, manufacturing and validation

Product Support

  • Technical support and on-site technical assistance
  • Events analysis and technical solutions
  • Aircraft modification management (SBs implementation)
  • Performances monitoring (reliability, maintenance costs, dispatch…)
  • Training session for mechanics / technical support 
engineers

Logistic & Sales

Logistic

  • Spare stock management and inventory
  • AOG deliveries
  • Spare parts and initial provisioning deliveries

Sales

  • Order and sales administration
  • Price catalogue administration
  • Warranty claims administration
  • AOG services (24/7)

Repair and Project Management

Repairs

  • Incoming inspection
  • Repairs quotation
  • Repairs, overhaul and modification implementation
  • Delivery after repair with authorized release certificate FAA, EASA
  • Standard exchange stock management

Account Managers

  • Focal point for customers
  • Follow-up of planning and deliverables
  • Project management and reporting

Out located works

Coordination

  • Focal point for customers
  • Planning and scheduling of interventions
  • Identification of resources and skills for operations
  • Management of logistic issues
  • Intervention follow-up and reporting

Dedicated activities

  • Quality: tracking anomalies
  • Manufacturing engineering: analysis, solutions
  • On-site teams
  • Logistics: delivering parts according to work orders and priorities

To contact our customer support team, please complete our contact form.

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